Terms of service

TERMS OF USE

Last updated: November 10th 2024

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Hanging High Hammocks LLC (“Company,” “we,” “us,” or “our”), concerning your access to and use of the https://www.hanginghighhammocks.com website, as well as any other media forms, channels, mobile websites, or applications related, linked, or otherwise connected thereto (collectively, the “Site”). The Site provides an online marketplace for the following goods and/or services: outdoor camping gear (the “Marketplace Offerings”). By accessing or using the Site and/or Marketplace Offerings, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE PROHIBITED FROM USING THE SITE AND/OR MARKETPLACE OFFERINGS AND MUST DISCONTINUE USE IMMEDIATELY.

Additional terms and conditions or documents may be posted on the Site from time to time, which are hereby incorporated by reference. We reserve the right to modify these Terms of Use at any time. We will alert you to changes by updating the “Last updated” date. It is your responsibility to review these Terms periodically. By continuing to use the Site, you agree to any changes in the revised Terms.

The Site is intended for users who are at least 13 years of age. All users under the age of 18 in their jurisdiction must have permission from, and be supervised by, a parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms on your behalf.


INTELLECTUAL PROPERTY RIGHTS

The Site, including all content, trademarks, and Marketplace Offerings, is our proprietary property or licensed to us. All source code, databases, functionality, software, designs, audio, video, text, images, and graphics are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, republish, or exploit any part of the Site or Marketplace Offerings for commercial purposes without prior written permission from us.

You are granted a limited license to access and use the Site and download or print a copy of any accessible Content solely for personal, non-commercial use.


USER REPRESENTATIONS

By using the Site or Marketplace Offerings, you represent and warrant that:

  1. All registration information you submit will be accurate and up-to-date.
  2. You have the legal capacity to agree to these Terms.
  3. You are not under the age of 13.
  4. You will not use the Site for any illegal or unauthorized purpose.
  5. Your use of the Site or Marketplace Offerings will not violate any applicable law or regulation.

If we determine that you have provided false information or violated any of these representations, we reserve the right to terminate your access to the Site.


USER REGISTRATION

You may be required to register an account to access certain Marketplace Offerings. You agree to keep your password confidential and accept responsibility for all activities under your account.


MARKETPLACE OFFERINGS

We strive to display accurate product colors, features, and specifications on the Site. However, your device may not display colors and details precisely as they appear. Marketplace Offerings are subject to availability and may have limited quantities or be available exclusively online. We reserve the right to limit quantities and to discontinue any Marketplace Offerings at any time.


PURCHASES AND PAYMENT

Accepted payment methods:

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Discover

You agree to provide current, complete, and accurate payment information for all purchases and authorize us to charge your chosen payment method. Sales tax may be added where required.

We reserve the right to refuse or limit orders, including those placed under the same account or payment method.


RETURN POLICY

Please review our Return Policy posted on the Site prior to making any purchases.


PROHIBITED ACTIVITIES

You may not:

  1. Use the Site for unauthorized or illegal activities.
  2. Use any automated system, such as bots or scrapers, to access the Site.
  3. Interfere with the Site's security features or functionality.
  4. Post or transmit harmful or disruptive content, including viruses or spam.
  5. Disparage or defame us, our employees, or other users.

Engaging in prohibited activities may result in account termination and legal action.


USER GENERATED CONTRIBUTIONS

If you post contributions (e.g., comments, suggestions), you grant us the right to use, distribute, and modify them. You represent that your contributions do not infringe on third-party rights or violate any laws.


CONTRIBUTION LICENSE

By posting contributions, you grant us a license to use, reproduce, and distribute them. You retain ownership of your contributions but waive moral rights.


GUIDELINES FOR REVIEWS

Reviews must:

  1. Be based on firsthand experience.
  2. Avoid offensive language, discriminatory remarks, or false statements.
  3. Not encourage others to post reviews for compensation.

MOBILE APPLICATION LICENSE

You are granted a limited, revocable license to use the mobile application on devices you own. You may not reverse-engineer or modify the application.


THIRD-PARTY WEBSITES AND CONTENT

The Site may link to third-party websites or content. We are not responsible for the accuracy or reliability of any third-party content or for any purchases made through third-party websites.


ADVERTISERS

Advertisers on the Site are solely responsible for their advertisements, and we do not endorse or assume liability for them.


SITE MANAGEMENT

We reserve the right to manage the Site, including suspending or terminating accounts for any violation of these Terms.


PRIVACY POLICY

Your use of the Site is subject to our Privacy Policy, which you agree to by using the Site.


TERM AND TERMINATION

We reserve the right to terminate access to the Site and Marketplace Offerings for any reason.


MODIFICATIONS AND INTERRUPTIONS

We may modify or discontinue the Site or Marketplace Offerings at any time without notice. We are not liable for any interruptions or modifications.


GOVERNING LAW

These Terms are governed by the laws of the Commonwealth of Virginia.


DISPUTE RESOLUTION

Disputes will be resolved through binding arbitration or informal negotiation in accordance with Virginia law.


DISCLAIMER

The Site and Marketplace Offerings are provided “as-is” without warranties. We disclaim liability for any damages resulting from the use of the Site or Marketplace Offerings.


LIMITATIONS OF LIABILITY

Our liability is limited to the amount paid by you or $100.00 USD, whichever is lesser.


INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or legal fees resulting from your use of the Site or Marketplace Offerings.


USER DATA

You are responsible for data you transmit to the Site, and we are not liable for loss of any such data.


ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Site, you consent to receive electronic communications from us.


CALIFORNIA USERS AND RESIDENTS

California users may contact the Division of Consumer Services for unresolved complaints.


MISCELLANEOUS

These Terms constitute the entire agreement between you and us. If any part of these Terms is deemed unenforceable, the rest shall remain in effect.


CONTACT US

For questions or complaints about the Site or Marketplace Offerings, please contact us at:

Hanging High Hammocks LLC
Email: Contact@HangingHighHammocks.com
Phone: 540-522-1517
Address: 8295 Eggbornsville Rd, Rixeyville, VA 22737